AOL Mobile: Team Manager

After handing off the design evolution of Mobile Instant Messaging, I took over management of a multi-disciplinary team of 5-12 designers, usability specialists, tech writers, and developers assigned to multiple projects and product lines. I coordinated with managers and vendors at multiple sites to ensure each project was staffed to deliver a compelling user experience.

My team members proposed innovative and stylish new ways to meet the AOL member’s expanding use of downloadable mobile media and personal devices.

Advocating for the user across the entire development lifecycle, we used methods such as paper prototyping to evaluate new features before they were added to the product roadmap.